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🔥 No Heat & Heating Repair · All 5 boroughs
No heat in NYC? Get matched with a local heating repair company
A dead boiler or furnace in a New York winter is an emergency. Start with the safety steps below. If you rent, NYC law already requires your landlord to provide heat during heat season. If you own the home, we can connect you with an independent local heating company for free.
- Free to use — no obligation
- Brooklyn, Queens, Manhattan, Bronx, Staten Island
- You choose whether to hire anyone
Heads-up: we’re a referral service, not the company that does the work. We pass your request to independent local providers.
What to do right now
- Check the basics: thermostat on “heat” and set above room temperature, fresh batteries, and the boiler or furnace power switch on. That switch often looks like a light switch, sometimes with a red plate.
- Check that the breaker for the heating system hasn’t tripped.
- For a boiler, look at the pressure gauge and note the reading for the technician. Don’t add water or bleed the system unless you know how.
- Close windows and doors, keep everyone in one warm room, and open kitchen and bathroom cabinets on outside walls so pipes don’t freeze.
- If you rent, tell your landlord and super. If the heat isn’t restored, file a complaint with 311.
⚠️ Safety first
- Never heat your home with the oven or stove. Fuel-burning appliances can produce carbon monoxide.
- If a carbon monoxide alarm sounds, get everyone outside and call 911.
- Keep space heaters at least 3 feet from anything that can burn, and plug them straight into the wall.
- If you smell gas, leave right away and call 911 from outside. Gas emergency lines: Con Edison 1-800-752-6633; National Grid (Brooklyn, Queens, Staten Island) 1-718-643-4050.
Common causes
- Thermostat or power-switch problems
- Low boiler pressure or water level
- Ignition or pilot failure
- A failed circulator pump or zone valve
- Clogged filters on forced-air furnaces
- Running out of heating oil
What to ask before you hire
- Do you service my type of system (steam boiler, hot-water boiler, forced-air furnace, heat pump) and my fuel (gas or oil)?
- Do you charge an emergency or after-hours diagnostic fee? Will I get a written estimate before repairs?
- If gas piping needs work, will a NYC Licensed Master Plumber do it?
- Do you stock common parts on the truck, or will I wait for parts?
- Can you check for carbon monoxide while you’re here?
No Heat & Heating Repair by borough
Jump to: Brooklyn · Queens · Manhattan · Bronx · Staten Island
No Heat & Heating Repair in Brooklyn
Brooklyn has a lot of old steam-boiler buildings and two-family homes on hot-water boilers. Gas in Brooklyn comes from National Grid; if you smell gas, call 911 or National Grid at 1-718-643-4050.
Get matched with a Brooklyn pro →No Heat & Heating Repair in Queens
Many Queens homeowners run their own gas or oil boilers. If yours burns oil, check the tank gauge first. Gas service in most of Queens is National Grid, and in some areas Con Edison.
Get matched with a Queens pro →No Heat & Heating Repair in Manhattan
Most Manhattan residents rent or live in co-ops, where heat is the building’s job. During heat season, a building with no heat can be reported to 311. Townhouse owners handle their own boilers.
Get matched with a Manhattan pro →No Heat & Heating Repair in Bronx
Many Bronx apartment buildings run on central steam heat, and the heat-season rules apply. If the heat is out, tell the super, then file a 311 complaint if it isn’t fixed. Con Edison supplies gas in the Bronx.
Get matched with a Bronx pro →No Heat & Heating Repair in Staten Island
Staten Island is mostly one- and two-family houses with their own furnace or boiler, so the repair is usually the owner’s to arrange. National Grid supplies gas on Staten Island.
Get matched with a Staten Island pro →Questions
What are NYC’s heat rules for apartments?
From October 1 to May 31, between 6 AM and 10 PM, if it is below 55°F outside, the inside temperature must be at least 68°F. Between 10 PM and 6 AM, the inside must be at least 62°F no matter how cold it is outside. Hot water must be at least 120°F all year. (Source: NYC HPD and NYC311.)
I rent and my heat is out. Should I hire someone?
Usually not. In a rental, heat is the landlord’s responsibility. Notify them and use 311 if it isn’t restored. A referral is mainly for homeowners and building owners.
Is it safe to use space heaters?
Use them carefully. Keep them 3 feet from anything that can burn, plug them into the wall (not an extension cord), and turn them off when you leave or sleep.
Do you charge for the referral?
No. It’s free for you. Price and work are agreed directly with the company.
How this works
- Tell us what’s wrong: the form takes about a minute.
- We pass your request to an independent local company that handles this kind of job in your area.
- They contact you to talk through the problem and the price. You decide whether to hire them.
The referral is free. We may be paid by the provider or a referral network. We don’t check or guarantee licenses, insurance, prices or quality. Please verify any company before you hire it. More on how it works.