Free referral service · We connect you with independent local companies · We are not the service provider
NYC Emergency Pros Get help

Brooklyn · Queens · Manhattan · Bronx · Staten Island

Home emergency in NYC? Get matched with a local pro, free.

Flooded basement, no heat, a burst pipe or a car that won’t start: tell us what happened and we’ll connect you with an independent local company that handles it. Each guide below also covers what to do right now to stay safe.

  • Free to use — no obligation
  • Plain-English safety steps for each emergency
  • You choose whether to hire anyone

Heads-up: we’re a referral service, not a contractor. We pass your request to independent local providers.

What’s the emergency?

Free · about 1 minute · a local company calls you back

This is a free referral service. We’re not the provider. Life-threatening emergency? Call 911.

Pick your emergency

💧Water Damage & Flood CleanupBurst pipe, flooded basement or ceiling leak in Brooklyn, Queens, Manhattan, the Bronx or Staten Island?🧯Fire Damage CleanupHouse or apartment fire in Brooklyn, Queens, Manhattan, the Bronx or Staten Island?🔧Emergency PlumberBurst pipe, no water, sewer backup or a clogged main in NYC?🔥No Heat & Heating RepairBoiler out, furnace down or radiators cold in NYC?🚪Garage Door RepairBroken spring, door off track or a car trapped inside?🚗Towing & RoadsideCar broke down or won’t start in NYC?🚙Car Accident Towing & Collision RepairCar accident in NYC?🔑Car Lockout LocksmithLocked out of your car in NYC?🗝️Home & Apartment Lockout LocksmithLocked out of your house or apartment in NYC?🐛Bed Bugs & Pest ControlBed bugs, roaches, mice or rats in your NYC home?🏠Roof Leak RepairWater coming through the ceiling during a storm?🧽Mold RemovalMold after a leak or flood in NYC?

How it works

  1. Tell us what’s wrong with the short form. It takes about a minute.
  2. We match you with an independent local company that handles that job in your borough.
  3. They contact you to talk through the problem and the price. You decide whether to hire them.

Free for you. We may be paid by the provider or a referral network. We don’t do the work and don’t guarantee any provider, so check licenses and get prices in writing. Details.

By borough

⚠️ Before anything else

  • Fire, injury or immediate danger: call 911.
  • Smell gas: leave the building and call 911 or your gas utility from outside: Con Edison 1-800-752-6633, or National Grid 1-718-643-4050 in Brooklyn, Queens and Staten Island.
  • Renting? Heat, hot water, leaks from the building and pests are usually your landlord’s job. Tell them in writing, and use 311 if nothing happens.

Sources: Con Edison — Contact Us: Emergencies; National Grid — Metro NY phone numbers; NYC HPD — Heat and Hot Water Information.

Get matched free